Frequently Asked Questions

Company Name / Business Name:
Seval Topçuoğlu
Company Address:
Şirinevler Mah. Şehit Nihat Şahin Cad. No:30/A Altınordu/ORDU-TURKEY
Business Phone:
05336143652
Email Address:
[email protected]

Company Name / Business Name: 
Seval Topçuoğlu
Company Address: 
Şirinevler Mah. Şehit Nihat Şahin Cad. No:30/A Altınordu/ORDU-TURKEY
Business Phone:
05336143652
Whatsapp Live Support:
+905336143652
Email Address:
[email protected]

You can use bank transfer or EFT for your payments. You can pay the amount of your order to our IBAN number below. After making your payment, you can receive confirmation from our contact number.

You can use bank transfer or EFT for your payments. You can pay the amount of your order to the IBAN number below.
After making your payment, you can receive confirmation from our contact number.
 

Company: Seval Topçuoğlu
IBAN : TR84 0004 6002 3088 8000 3860 89 (TL)
Bank Name: Akbank A.Ş.
Branch Name: Ordu Branch

Company: Seval Topçuoğlu
IBAN : TR08 0004 6002 3000 1000 3860 90 (USD)
Bank Name: Akbank A.Ş.
Branch Name: Ordu Branch
SWIFT Code: AKBKTRIS

Company: Seval Topçuoğlu
IBAN : TR55 0004 6002 3003 6000 3860 91 (EURO)
Bank Name: Akbank A.Ş.
Branch Name: Ordu Branch
SWIFT Code: AKBKTRIS



 
 

Shipping is free for all orders placed from any province within Türkiye. For international orders, shipping costs may vary depending on the country of origin.

Warranty Conditions
Unless otherwise stated, all products are covered by the manufacturer's warranty. To ensure the warranty is valid, please inspect the product upon delivery. If you notice any damage, do not accept the product and have a damage report drawn up. Modifications made to the product, deformation of the product, or alteration of the product's original design are outside the scope of the warranty.

Product Return Conditions
If the product you purchased from our website is defective, you must contact us through the online support section on our website within 14 days of the delivery date. Following this information, the defective product, which you will send back to us via the shipping company, will be replaced with a new one. If the product defect is due to customer use or if the product has been used within the 14-day period, returns and exchanges will not be accepted. The return and exchange conditions are based on the practices stipulated in the Law No. 4077 on the Protection of Consumers.

Product Exchange Conditions
If the product you purchased from our website is defective, you must contact us through the online support section on our website within 14 days of the delivery date. Following this information, the faulty product you send to us via the shipping company will be replaced with a new one. If the product defect is due to customer misuse or if the product has been used within the 14-day period, returns and exchanges are not accepted. For returns and exchanges of products that have been processed, modified, or personalized at the customer's request, the store reserves the right to deduct a fee from the return price. The return and exchange conditions are based on the practices stipulated in the Law No. 4077 on the Protection of Consumers.
 

Our company does not use cash-on-delivery payment options.